FAQ
Welcome to our FAQ Section!
Here you will find answers to the most commonly asked questions.
1. Who are we?
ONLYVAULTED is your one-stop destination for the latest fashion clothing, offering premium quality at best market prices.
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2. How can I place an order at ONLYVAULTED?
Simply browse our collections, add your favorite items to the cart, and proceed to checkout. It’s quick and easy!
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3. What payment methods does ONLYVAULTED accept?
We accept major payment methods including Credit/Debit Cards,PAYPAL
Shop pay, UPI, Net Banking, and Cash on Delivery (COD).
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4. How long does shipping take?
At ONLYVAULTED, we typically deliver within 7-24 business days across North America. You’ll receive a tracking link once your order is shipped.
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5. How do I track my order from ONLYVAULTED?
After your order ships, a tracking link will be emailed to you. You can use it anytime to check your delivery status.
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6. Does ONLYVAULTED offer exchanges or returns?
No, all items are final sale. Unless there was an error on our end, or item was proven inauthentic by a reputable source and item is brand new condition still.
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7. Are there any shipping charges at ONLYVAULTED?
We offer free shipping on all North America orders. For Cash on Delivery orders, a small COD fee may apply.
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8. How do I contact ONLYVAULTED customer support?
You can email us at support@onlyvaulted.com or fill out the form on our Contact Us page. We usually respond within 24–48 hours.
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9. Do you ship internationally?
ONLYVAULTED ships worldwide and internationally to anywhere. (Shipping fee will be applied outside NA)
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10. What if I received a damaged or wrong product?
We sincerely apologize if this happens! Please contact ONLYVAULTED support immediately with your order details and a photo, and we’ll resolve it quickly.
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Still have questions?
Reach out to our ONLYVAULTED Support Team — we are happy to help!
contact@onlyvaulted.com