Refund policy
Return & Exchange Policy
At OnlyVaulted, all sales are final.
We do not accept returns unless a mistake was made on our end (such as sending the wrong item). In these rare cases, please contact us at contact@onlyvaulted.com within 3 days of delivery with clear photos and your order number. We’ll make it right.
Exchanges may be considered on a case-by-case basis, but please note:
- Items must be brand new, unworn, and in original packaging
- You must contact us within 3 days of receiving your order
- The exchange process may take additional time for review and approval
We reserve the right to deny any exchange request that does not meet our policy standards.
By placing an order with us, you agree to these terms.
Thank you for understanding and supporting OnlyVaulted.